To support delivery of our Services, ERPLY Group may engage and use data processors with access to certain
Customer Data
(each, a
“Sub-processor“). This page provides important information about the identity, location, and
role of each
Sub-processor. Terms used on this page but not defined have the meaning set forth in the
Terms of
Service or superseding
written agreement between Customer and ERPLY (the
“Agreement“).
ERPLY currently uses third-party Sub-processors to provide infrastructure services and to help us provide
customer
support and email notifications. Prior to engaging any third party Sub-processor, ERPLY performs diligence to
evaluate
their privacy, security and confidentiality practices and executes an agreement implementing its applicable
obligations.
ERPLY may use the following Sub-processors to host Customer Data or provide other infrastructure that helps with
the
delivery of our Services:
| Name |
Sub-processing Activities |
Entity Country |
| Amazon WS |
Cloud Service Provider |
United States |
| LiquidWeb |
Cloud Service Provider |
United States |
| Hetzner |
Cloud Service Provider |
United States |
Other Sub-processors
ERPLY may use the following Sub-processors to perform other Service functions:
| Name |
Sub-processing Activities |
Entity Country |
| Google |
E-mail, Storage and Analytics Service Provider |
United States |
| Mailchimp |
E-mail Service Provider |
United States |
| Slack |
Helpdesk and Sales Communication Service Provider |
United States |
| Chatlio |
Sales Communication Service Provider |
United States |
| JIRA |
Helpdesk Communication Service Provider |
Australia |
| Teamviewer |
Helpdesk Communication Service Provider |
Germany |
| Recurly |
Billing Service Provider |
United States |
Updates
As our business grows and evolves, the Sub-processors we engage may also change. We will endeavor to provide the owner
of the Customer’s account with notice of any new Sub-processors to the extent required under the Agreement, along with
posting such updates here. Please check back frequently for updates.