Franchise

Cross-Chain Promotion

With Erply, you can push marketing campaigns, with predefined start/end dates, to all your stores in minutes. Set everything up from the HQ account, and franchisees don’t need to do anything. Erply collects sales data from all your franchisees to give you insights into which promotions are working. You’ll know which ones you should repeat and which ones you should not.

Central Purchasing

Erply’s flexible configuration setups enable the franchisor to create central purchase orders for all locations. This generates leverage over suppliers and also leads to bulk quantity pricing. Quantities from the central purchase order can then be distributed to each franchisee accordingly. Franchisees with more than one location can also take advantage of this ability when creating orders for their locations. The order is delivered to that franchisee’s main warehouse and then distributed to the other locations as needed.

Central User Databases

Erply’s modern cloud-based solution makes centralized databases easy. Authorized personnel in the master account can create User Groups, User rights, and restrictions across the entire organization from a central point of access. This makes it much more efficient to both gather pertinent information related to sales, commissions, timeclock records, and more.

House Accounts & Credit Customers

Erply enables the setup of a House Account and credit customers, allowing shoppers to make purchases against an allocated credit limit. You can define your own terms for payments and late fees. A full report of paid or unpaid invoices gives you visibility into your cash flow and enables quick email reminders or printouts as necessary.

Analytics

It’s one thing to get franchisees on board with the latest offerings from corporate. It’s an entirely separate task to obtain the analytics to review ROI and make smart decisions for the company. Erply’s Franchise synchronization technology allows franchisees to define what reports they would like to have from each location and have this data automatically sent up to the “Master” Erply account. From both ends of the spectrum, Erply has you covered, making your job easier than ever before.

Private Cloud Setup

Erply’s cloud-based implementation allows for a remote setup of the entire HQ environment. Because we’re hardware agnostic, you can use your existing hardware and avoid taxing upgrade costs. Our implementation team is available to provide any necessary professional services to ensure a smooth rollout.

Store Credit & Gift Cards

With Erply, you can ensure a seamless customer experience by enabling the use of store credit and gift cards across any franchise location. The centralized database in the master account enables you to see all customers with store credit, and where the credit was applied. Depending on your franchise culture, you can optionally make gift cards and credit franchisees specifically. It’s up to you.

Plugins

Erply’s rich library of plugins provide us with an array of options to offer additional solutions not initially visible in standard Erply. If there’s a needed enhancement, chances are it may either already be available in our existing plugin library or an existing plugin can be enhanced to meet requirements. We also entertain customizing new plugins to meet demands.

Ongoing Support and Training

Erply offers support 7 days a week with dedicated phone hours from 8 am - 11 pm EST. Support agents are also available to provide training packages covering specific processes and workflows in the system, for you, your franchisees, and their teams.